COVID-19 SAFETY Information
For Clients and PCAs Request Home CareHave a Question? Call 1-833-466-6746Need Help – Call us: 1-833-HONORING (466-6746)
Our Clients, Caregivers (PCAs) and Staff are our number one priority.
The safety and security of our Clients/PCAs/Staff is our top priority and we will do everything to safeguard your well-being. These are unprecedented times for humanity, but also an opportunity for us to deliver on our promises and live up to our values of Honoring Those We Serve.
We are closely monitoring the latest developments and following the guidance from the US Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
This page was created as a resource and one-stop-shop for our Clients, Caregivers (PCAs) and office Staff. As always, if you have questions or concerns, please call us at: 1-833-HONORING (466-6746).
Coronavirus Hotline & Links by State
Arizona
- Information Website: https://azahcccs.gov/AHCCCS/AboutUs/covid19.html
- Phone Numbers: 24-Hour Nurse Line Numbers by Health Plan
- Health Plan Nurse Line Number
- Arizona Complete Health (ACC & RBHA) 1-866-534-5963
- Banner (ACC & LTC) 1-888-747-7990
- Care1st 1-800-746-3163
- Magellan 1-800-424-5891
- Mercy Care (ACC & LTC) 1-800-624-3879
- Mercy Care (RBHA) 1-800-564-5465
- UnitedHealthcare (ACC & LTC) 1-877-440-0255
- Health Choice Arizona (ACC & RBHA) 1-855-458-0622
- CMDP 1-800-201-1795
- DDD AIHP 1-844-770-9500
- Fee for Service Members, including those enrolled in the American Indian Health Program (AIHP), Tribal ALTCS, or a TRBHA, should contact their doctor, the nearest American Indian Medical Home (AIMH), or the nearest IHS/638 facility.
- American Indian Medical Home (AIMH) Facility 24 Hour Nurse Call Line
- Chinle Comprehensive Health Care Facility 1-800-242-9271
- Fort Yuma Indian Health Center 1-866-896-1585
- Phoenix Indian Medical Center 1-602-285-3888
- San Carlos Apache Healthcare Corporation 1-833-361-9550
- Whiteriver Indian Hospital1 928-338-4911
Colorado
Minnesota
- Information Website: https://mn.gov/mmb/be-ready-mn/infectious-diseases/covid-19.jsp
- Hotline number: 651-201-3920
Montana
- Information Website: https://dphhs.mt.gov/publichealth/cdepi/diseases/coronavirusmt
- Follow link for phone select the county in which question pertains: https://dphhs.mt.gov/publichealth/FCSS/countytribalhealthdepts
New Mexico
- Information Website: https://cv.nmhealth.org/
- Corvid Hotline – 1-855-600-3453
North Dakota
South Dakota
- Information Website: https://doh.sd.gov/news/Coronavirus.aspx
- Phone Number: 1-800-997-2880
Additional Links
Prevention
- Hand Washing – Wash your hands with soap and water for a minimum of 20-30 seconds. If soap and water is unavailable, use an alcohol-based hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
- Avoid Touching Eyes, Nose, and Mouth – Avoid touching your face with unwashed hands.
- Avoid Coughing into Hands – The CDC recommends sneezing or coughing into a tissue, then throwing the tissue away.
- Common Area Amenities – High traffic areas in the building like the fitness center (and equipment) or work-from-home areas should be thoroughly sanitized after each use.
- Stay Home – If you’re sick, stay home from work unless you’re getting medical care.
- Avoid Close Contact – If you know someone who is sick, it is best to avoid close contact with them.
- Animals – Do not handle pets or other animals while sick.
- Facemask – If you become ill, you should wear a facemask when you are around other people or pets before you enter a healthcare providers office. The CDC does not recommend people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
Who Is Considered High Risk?
Our company is dedicated to doing everything we can to support our clients and caregivers throughout this national emergency. We also understand that many of our clients and caregivers may be at higher risk of getting sick from this illness. Early information from China shows that older adults and people who have serious chronic medical conditions should be considered the most vulnerable.
Symptoms
Symptoms of COVID-19 may appear 2-14 days after exposure and include:
- Fever
- Cough
- Shortness of breath
If you develop symptoms, and have been in close contact with person known to have COVID-19 or if you have recently traveled from an area with widespread or ongoing community spread of COVID-19, call your health care professional. If you have been notified by public health authorities that you might have been exposed, follow instructions provided by your local health department.
Transmission
Human coronaviruses most commonly spread from an infected person to others through:
- The air by coughing and sneezing
- Close personal contact, such as touching or shaking hands
- Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands
- Rarely, fecal contamination